Shipping Policy

We ship only in the Island of Ireland.

UPS Tracked Shipments.

Standard delivery, 4 to 6 working days.

2-3 Days dispatch.

Store Pickup Policy

YOU CAN PICK UP YOUR ORDER ONLY AFTER THE "READY TO PICK UP" NOTIFICATION IS SENT TO YOU

You can collect your order at our Roe & Co Distillery store 

1 Shop online: simply add the items to your shopping cart, choose "Pick up" as a delivery method and proceed to checkout as normal 

2 Get Confirmation: You will be sent a Ready to Collect email to confirm your order is ready for collection

3 Collect: You can collect your order at the Roe & Co Distillery in 92 JAMES'S STREET,
DUBLIN

Check our opening hours Here

Refund & Exchange Policy

If any items of your kit arrives damaged or defective please contact us at Hello@Roeandcowhiskey.com with the following:

1 Your order number in the subject with your shipping information included in the email

2 The reason for a refund or replacement. Please provide a photo of the defective or damaged item in original packaging

Our team will then contact you with the next steps in order to receive a refund or a replacement.

Please note: Refunds will be applied to the defective or damaged goods only, including shipment charge. If opted for a replacement, we will deliver to you a brand new item and the shipping costs will be covered by us!